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Indeed Clark. I have never accepted payment by direct debit for any utility that I can get away with doing so. Send me the bill by email (not paper) and I will pay it. If the bill is an estimate I go and read the meter and adjust the bill via whatever online adjustment mechanism there is. It can still be done. I’ll pay my bill in my own time thanks.
Pidgeon, you have made a very good point. Perhaps they deserve to go bust.