Daily Archives: June 13, 2013


More NHS Awfulness

It s rather humiliating to reveal so much of my personal medical history in order to expose the absolutely dreadful operation of the NHS in Thanet – and this blog is in danger of looking like a medical soap opera sometimes.  But as I continue to try to navigate myself through the system with utter disbelief at how awful it is. I thought I would keep you posted.

Like all the best soap operas, here is an update.  I am still in my 31 week wait to see a cardiologist.  In the meantime, and unrelated, I find I cannot walk for more than a hundred meters without agonising pain.  This turns out to be due to spur of bone growing out from the base of my heel.  On 6 June I went to see the GP to be told this, and also that it would take about 15 weeks to see a consultant.  When I pointed out I could not walk, the GP told me I could walk, it was merely a pain management issue (though I find it hard to believe this much pain can be caused if no damage is being done).

Anyway, I found I had a stark choice between being housebound for months, and opting for private treatment, and shamefacedly I opted for the latter, and asked the doctor for a private referral to the Chaucer Hospital, which he agreed to do.  Apparently in the UK you cannot see a specialist, even privately, without a referral from your General Practitioner.  I struggle to see the benefit in that peculiar restriction.

Having not heard anything for a week, I today contacted the Chaucer Hospital, who checked and said they had received no referral from my GP.  So I contacted my GP’s surgery, who said that the letter of referral had not been sent yet as it was “still working its way through the system” and it was “only a week” since I had seen the GP.  I pointed out that a week was a long time to someone who can hardly walk and is in great pain with a readily treatable condition.  I asked them if they might fax the letter of referral to a fax number the Chaucer Hospital had given me.

It was plain from the long silence that ensued that this was viewed as a grossly impertinent request.  They would have to consult the practice manager.  Finally came the answer – they would not fax the letter, but if I waited 24 hours they would print out a copy which I could collect and fax myself….

Which would be simple if a) I could walk and b) I possessed a fax machine.   On Sunday I have to go off to Africa which is not going to be easy.

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